What might it be like to Work at Capital One?

A history and review of Capital One's recruitment incentives for Associates

Capital One is named as the 3rd    ‘Best Place to work in the UK’ by    the Sunday Times .

 

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  "Our associates - we don't call    people employees here..."


Customer Service


 

Talking to a careers adviser

Careers advisers know about their universities and are familiar with the subjects you may be studying. They have contacts and resources at their fingertips. More.

 

 

Training & Development

Capital One was very keen to develop their graduates and keep up the ethic of training after the schem has concluded

Below is an extract written by Capital One

There’s no need to stop learning once you've left university. In fact there's ev

ery opportunity for you to continue to develop your skills and knowledge and take this to the next level here. Whether you choose to further your degree by taking on an MBA or you develop by learning ‘on-the-job’, the sky really is the limit. You take ownership of your own development and training and we support you. We're committed to providing you with the training you need to meet both your own personal development goals and the needs of the business.

 

Your training

When you join Capital One, you will start with a two-week induction, which will provide you with training on all systems you wil be using in your role and give you an introduction to Capital One. A comprehensive range of structured assimilation, developmental and bespoke courses are also offered in-house. If we don't offer what you're looking for, we'll do our utmost to find it. There are also many formal and informal department and role development sessions, all of which are designed to give you every opportunity to really shine.

 

Educational Assistance Programme

We're committed to helping our associates grow and develop by adding new skills and experiences or by gaining depth in existing ones. Our Educational Assistance Programme is targeted at helping you reach your full potential in a range of subjects and disciplines, including professional qualifications.

Whether you choose to do a degree, or work towards another qualification, you can take advantage of our tuition reimbursement programme to reach your personal and professional goals. We're a Gold Approved Employer by the ACCA's standards and a Quality Approved Employer by CIMA's standards. You can therefore be sure we'll give you all the support and opportunities you need to succeed.

 

Monitoring your progress

Every three months, you will have a performance review. Afterwards, you and your manager will work together to create your personal Development Action Plan. This will provide a framework or blueprint for strengthening your individual competencies and reaching your career goals. The review also forms the basis of performance-based rewards and promotions.

 

Developing your career

So then. You're rather enjoying life at Capital One and it shows. But what happens when you're ready to move to higher things; when you're ready to accept a fresh challenge and added responsibility? Your Development Action Plan will help you to identify your goals and the steps you need to take to reach them. When the time is right, you will be able to apply for suitable internal vacancies, with the full support and encouragement of your manager. As vacancies arise, they are communicated by email or posted on the intranet. It's then up to you to apply for positions and build your career with Capital One.

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